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Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to improve it.

Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to improve it.

Using a 360 data analytics approach and developing a complete view of your top revenue-generating departments is critical. Through this process, you will uncover money sitting in your database and be guided on how to capture it.

Everett, Mass.-based Encore Boston Harbor opened its doors to the public last month. Totaling $2.6 billion in single-phase development, the Wynn Resorts’ property is the country’s most expensive casino development of 2019, accordin…

AGS’ fourth annual GameON Customer Summit held at WinStar World Casino and Resort last month offered attendees “a look under the hood” of the company, and there was plenty to see.

Three key phases comprise building a strong brand strategy: discovery, articulation and deployment.

Twin River Worldwide Holdings, Inc. announced that it has entered into a definitive agreement to acquire the operations and real estate of Isle of Capri Casino Kansas City in Kansas City, Mo. and Lady Luck Casino Vicksburg in Vicksbu…

Twin River Worldwide Holdings, Inc. announced that it has entered into a definitive agreement to acquire the operations and real estate of Isle of Capri Casino Kansas City in Kansas City, Mo. and Lady Luck Casino Vicksburg in Vicksbu…

Inspired Entertainment, Inc. announced that it has been awarded an additional 580 Video Lottery Terminals in Greece with OPAP S.A., a Greek betting and lottery operator.  

The Stars Group Inc. announced that it entered into an agreement with the Akwesasne Mohawk Casino Resort for betting and gaming market access and certain retail sports betting operations in the state of New York.