Greentube, the NOVOMATIC Interactive division, has been awarded with the leading international information security certification, ISO 27001.
Greentube passes ISO 27001 certification
Greentube, the NOVOMATIC Interactive division, has been awarded with the leading international information security certification, ISO 27001.
Thunder Cash Link Class III slot game — NOVOMATIC Americas
Thunder Cash Link progressive slot machines by NOVOMATIC Americas are rolling out across North America.
Casino marketing departments and public personas
Three key phases comprise building a strong brand strategy: discovery, articulation and deployment.
Gaming growth in Illinois, Pennsylvania continues to amaze
For most of the past 25 years I have been covering the gaming industry, and I have seen a lot of things come to fruition that I would have thought highly unlikely back in the very early 1990s. For example, I never would have guessed that table games (ETGs) would become such a big deal.
Event Review: The AGS GameOn Customer Summit
AGS’ fourth annual GameON Customer Summit held at WinStar World Casino and Resort last month offered attendees “a look under the hood” of the company, and there was plenty to see.
Encore Boston Harbor casinio resort debuts
Everett, Mass.-based Encore Boston Harbor opened its doors to the public last month. Totaling $2.6 billion in single-phase development, the Wynn Resorts’ property is the country’s most expensive casino development of 2019, according to press materials.
Profit opportunities in the casino database
Using a 360 data analytics approach and developing a complete view of your top revenue-generating departments is critical. Through this process, you will uncover money sitting in your database and be guided on how to capture it.
Casino call centers need to emphasize the customer experience
Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to improve it.
Casino call centers need to emphasize the customer experience
Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to improve it.